Reference

How betbigo Handles Your Personal Information

Your account data stays with us — not sold, not shared beyond what it takes to run your account and process payments through PayPal, Venmo, or Play+.

No data sold to third partiesPayPal, Venmo, Play+ payment data protectedYour right to access or deleteSSL-secured account sessionsState-law compliant where applicable
betbigo How betbigo Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Security, and Your Controls

We apply encryption at rest and in transit for all account data, including payment references tied to PayPal, Venmo, and Play+ transactions. Account sessions use SSL and time out after inactivity. Here is a breakdown of how we manage the four areas that matter most to your privacy.

Cookie Policy We use session cookies to keep you logged in and analytics cookies to understand how account pages perform. You can block non-essential cookies through your browser at any time.
Account Security Login attempts trigger email alerts on new devices. Two-step verification is available in your account security settings and strongly recommended for wallet-linked accounts.
Data Retention Active account data is kept as long as your account exists. After account closure, records are held only as long as required by state law, then deleted on a rolling schedule.
Your Right to Request You can request a full export of your stored data, ask us to correct inaccurate records, or submit a deletion request via live chat or the support email in your account settings.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data? Three direct channels get your request to the right team. Whether you want to pull a copy of your stored info, correct something that looks wrong, or ask us to delete your account data, our support team handles privacy requests alongside standard account help.

Live Chat Start a live chat session from your account dashboard. Privacy requests are routed to our data team and acknowledged within one business day.
Email Support Send your data request to our support email address found in your account settings. Include your registered email so we can match your record quickly.
Account Settings Some data preferences — like cookie settings and marketing opt-outs — can be managed directly inside your account profile without contacting support.

Common Questions About Your Data at betbigo

These are the questions we hear most when it comes to account data, payment privacy, and your rights under our policy. If something is not covered here, live chat gets you a direct answer.

No. We do not sell your personal information to third parties. Data is shared only with payment processors like PayPal and Venmo and with identity verification providers, strictly to run your account.

We store a transaction reference and amount for reconciliation. We do not store your PayPal password or Venmo PIN. Full payment credentials stay on PayPal and Venmo's own servers, not ours.

Open a live chat session or email support from your registered address. Requests are processed by our data team and fulfilled within the timeframe required under applicable state law.

Yes. Submit a deletion request through live chat or email. We will remove your personal data after satisfying any state-mandated retention period tied to your account history.

Session cookies keep your login active; analytics cookies measure page performance. Non-essential cookies can be blocked in your browser settings without affecting core account functions.

Our policy applies to all active accounts. Access to betbigo itself depends on state law and is available only in eligible states. State-specific data rights may extend additional protections beyond our base policy.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.